Your sales receipt is sent to you automatically via email after your order is placed. Once your purchase is successfully completed, you will receive an order confirmation email that includes your full receipt, product details, pricing, and shipping information.

Returning an item is simple and hassle-free! If you’re not completely satisfied with your purchase, we’re here to help.

To initiate a return, follow these steps:

Contact our support team within days of receiving your order.
Email us at: sales@buy-pure-vape-carts.com with your order number and reason for return.

Wait for return authorization.
Our team will review your request and provide instructions, including the return address and any necessary return form.

Package your item securely.
Ensure the product is unused, in original packaging, and includes all accessories.

Ship your return.
Use a trackable shipping method for your protection. Customers are responsible for return shipping unless the item was damaged or sent in error.

Once we receive and inspect your return, we’ll process your refund or exchange as quickly as possible typically within 3–7 business days.

Note: Due to the nature of vape products and health regulations, only unopened and unused items are eligible for return. Items showing signs of use, damage, or tampering cannot be accepted.

Yes, we regularly restock popular vape carts and accessories. If an item is out of stock, check back soon or sign up for restock alerts on the product page.

We ship orders to all eligible regions within the country as allowed by local laws. Simply enter your shipping address at checkout to confirm availability.